Frequently Asked Questions

Here is a selection of the most common queries we field. If your question isn't answered below please don't hesitate to contact us & we'll be happy to help!

  1. Why do I need a website?
  2. Why do I need a professional developer?
  3. How much does a website cost?
  4. How long will it take to have a website developed?
  5. I want a website, what do I do now?
  6. What do I do if I need my website editing?
  7. What is a domain name?
  8. What domain name should I choose?
  9. What is web hosting?
  10. How do I move from my current host to you?
  11. Can I see your full terms & conditions?

Why do I need a website?

Compared to traditional advertising, the internet is very cost effective. In addition, your business information is available to your customers 24 hours a day and with an ecommerce store you can be selling 24 hours a day as well.

If a potential customer can't find you on the internet, chances are they will find your competitors.

back to top

Why do I need a professional developer?

To save you time
Learning to build a website and then creating it takes weeks or even months. A professional can take the stress and the strain away from you by providing a first-class service in a short space of time, leaving you to do the work that counts.

To save you money
There are costs associated with any DIY website build, the opportunity cost of doing it yourself or having an employee do it for you. The costs of purchasing web editing software which may or may not be adequate for the job. Or worst of all, paying poor web developers to do a bad job that needs fixing by professionals. All in all it makes sense to have it done right first time.

To enhance your business reputation
Just having a website is no longer enough, if your website is poorly designed and built it could be doing more harm than good. However, having a professionally designed site shows your customers you mean business. A good website can level the playing field among small and large companies.

To improve your web presence
A professional goes beyond the design of the website and provides enhancements and development that may not be seen by the user. This can include search engine optimization, meta tag development, graphics optimization and code development.

back to top

How much does a website cost?

The price of your website will depend on which type of website you want. Our all-inclusive web starter packages have a fixed price of just £199. The price for a bespoke design is entirely dependent on the number of pages and the level of functionality required, but the general rule of thumb is £200 for the site design & then £50 per page.

Our e-commerce sites have a similar pricing structure. The starter e-commerce package has a fixed price at £350 and £25 per month, whereas the price of the bespoke e-commerce sites will vary depending on their size and complexity.

We are more than happy to provide an estimate over the phone; call FREE on 0800 977 6019.

back to top

How long will it take to have a website developed?

Our web starter packages aim to be completed within 5 working days of confirmation of order. The development time of bespoke websites vary depending on the scale of the site but as an example a brochure 8 page hotel site should take approximately 2 weeks.

back to top

I want a website, what do I do now?

If you would like to order a Web Starter Package you can do so easily & securely online here. If you are interested in our other services please call us on 0800 977 6017 or email sales@digitalelevation.co.uk for more information.

back to top

What do I do if I need my website editing?

We are more than happy to provide maintenance contracts with any of our web products. These have a fixed monthly cost and provide a fixed number of amendments per year.

Alternatively, we can provide a custom update service which can be perfectly tailored to your exact needs.

back to top

What is a domain name?

A domain name is a string of letters used to name organizations and computers and addresses on the internet, for example, our domain name is digitalelevation.co.uk.

back to top

What domain name should I choose?

Your choice of domain name is entirely up to you, however it is recommended that it is as close to your business name as possible. It is also usually better to keep it as short as possible and with an easy spelling. Click here for more information about domain names.

back to top

What is web hosting?

Web hosting is a service that stores your website on a server, allowing it to be accessed by any user with access to the Internet.

We have a range of web hosting packages available and can even custom build one to your individual needs.

back to top

How do I move from my current host to you?

Firstly, either phone us FREE on 0800 977 6019 or email sales@digitalelevation.co.uk to order a hosting plan - we can advise you as to which of our plans is most suited to your particular needs and send the the relevant simple form to fill in.

Once we have received your form and payment we will set up an account and initiate the transfer of the site. Depending on where the site is being hosted you may receive contact from your current host asking for your permission to move the site to us.

We do not charge for the transfer of domain names, however your existing host may charge to move you away, we recommend that you check first. The initiation of a GTLD (.com, .org etc.) transfer requires the renewal of the domain name for one year at the same time, this will incur a fee of £20 before transfer is requested.

back to top

Can I see your full terms & conditions?

The terms & conditions for our hosting services and our web design packages are available here.

back to top

Why digital elevation?

Why hire Digital Elevation to get your business online?

We are dedicated to developing websites that make your business stand out from the competition.

Whether you need a slick site to tell the world who you are & what you do, or a fully functioning e-commerce store we can help.

Honest, impartial advice

Whatever your requirements we'll be happy to help you point your project in the right direction. It's free to call, so there really is no excuse!

We have been thrilled with the website ... it has played a huge part in our success!

- Mel James, Asset Protection Associates


Site: The Hat Store